Trustee: Office of Small Business

San Francisco, CA

Why are you interested in becoming a Trustee?
The City and County of San Francisco desire to create, encourage, and spur economic development and job creation within our local small business community. Kiva Zip's loan program enables the city's Office of Small Business and Economic and Workforce Development to expand financial opportunities for small businesses who otherwise can not access capital, while reducing the cost to the borrower, and enhances connectedness between lenders and borrowers.
What is the mission of your organization?
The mission of the Office of Small Business is to foster, promote and retain small businesses in the City and County of San Francisco.
In the past, how effective have you been in achieving this mission?
Since opening in 2008 the Office of Small Business has provided information and assistance to over 14,000 clients. We provide one-to-one case management assistance including information on required license and permits, technical assistance, tax credits, financing options, and other business programs and resources to help and ensure San Francisco's small business community can successfully open, grow, and thrive.
Do you belong to any organizational networks -- nationally, regionally, or locally? If yes, please list.
We partner with various local non-profit economic development organizations, state and federal small business agencies, and local merchant associations and chambers of commerce, as well as other city departments and divisions.
How will you decide who to endorse as a borrower? What due diligence will you conduct?
Our intent is to endorse borrowers with a strong business concept and who have good character. The ideal borrower is someone who has been engaged with our office and fully understands the requirements and resources available to successfully start and operate a business, and who has worked with one of our non-profit partner organizations on the development of their business plan and financials. We will consider our overall experience working with the borrower, including borrowers personality and character, and will work closely with our partner organizations to find and endorse qualified borrowers.
How do you plan to support the borrower, both before and after the loan is disbursed?
We will ensure borrowers are aware of the full spectrum of business services available to them via our partner organizations and beyond. We will personally connect borrowers to specific contacts in organizations as needed throughout the loan and life of the business. We also anticipate checking in with borrowers periodically, but will expect and rely on borrowers to be in contact with us by providing periodic updates, and communicating any changes that may impact their business.
How will you help us ensure that the loans you endorse have a significant and positive social impact?
Our borrowers will be small local business owners and entrepreneurs who are creating opportunities for themselves and their community. The borrower is very likely already connected to his/her community and/or a network of people in his/her industry, and a Kiva Zip loan will only help to broaden that reach and expand that community.

About Office of Small Business

Trustee Type:
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On Zip Since:
Nov 19, 2013
(16 months)
Loans Endorsed:
Total Value:
Paying on Time:
Paying Back Late:
Repaid in Full:
Repayment Rate:

What are Trustee Badges?

Trustee Badges are a system designed to recognize and reward trustees’ engagement with the Kiva Zip website.

There are two types of badges that are tiered like medals: Gold, Silver and Bronze.

  1. 'Repayment badges' are awarded for the on-time repayment of loans.
  2. 'Connectedness badges' are awarded for engagement with the Kiva Zip website.

Most Recent Endorsements

San Francisco , CA
75% raised
San Francisco, CA
2% raised
San Francisco, CA
Disbursed Dec 18, 2014
Search Loans (7 loans total)